Princess Lala
Princess Lala Phinisi
Contact the reservations team for Princess Lala
Updated 11 October 2026
The quickest way to reach us about Princess Lala is WhatsApp, and email to [email protected] is for anything you want in writing. Reply hours: Daily 08:00–20:00 (WITA). Put your dates, how many of you are coming and any children's ages in the first message, and we reply with the cabins that are free.
Start on WhatsApp
Write to us on WhatsApp first. It is the quickest way to get a straight answer, and it is where most guests settle which cabin they want before they pay anything. The button below opens a message that is already half written. It says you are looking at Princess Lala, leaves three blanks for how many of you there are, your dates and the trip you want, and asks which cabins are free. Fill in the blanks, then send it.
We run two WhatsApp numbers, and both reach the same team, so use whichever your phone offers first. A person reads what you send and answers it, and there is no form to fill in first.
Reservations for Princess Lala are taken by PT Komodo Explorer Indonesia in Labuan Bajo. When you decide on a cabin, we put the cabin, the fare and the date in writing for you, and only then do we ask for the deposit.
Daily 08:00–20:00 (WITA)
Scan to add Komodo Explorer on WeChat, or search the ID. We reply in English and Chinese during our reply hours.
WeChat ID: wxid_4wrjmhsw25e412
A first message we can answer at once
A short message is enough, and these are the things that let us give you a useful answer the first time.
- Your dates. The open trip leaves on a Monday or a Friday. A private charter can start on any date the boat is free. If you only know the month, say the month and we list the sailings with cabins free.
- How many of you, and who. Adults, and the age of every child. The ages decide which cabin we suggest, and whether a third guest sleeps on the single bed beside the double.
- A cabin or the whole boat. If you are not sure yet, say so and we explain the difference.
- Where you will stay, or when you land, if you already know.
- Anything the cook should know. For diets and allergies, tell us when you book and we confirm with the galley in writing before you pay.
Do not worry about getting it wrong. "Two adults, a nine-year-old, sometime in March" is a complete first message.
When we answer
Our reservations team answers in these hours: Daily 08:00–20:00 (WITA). Write whenever it suits you. If you are in Europe or the Americas, your afternoon can fall in our night, so send the message when you are ready and expect the answer when our day begins.
What you get back is plain. We tell you which cabins are free on the sailing you asked about, what each one costs per person, and what the extra-bed fare is if a third guest is coming. The open trip leaves every Monday & Friday.
Princess Lala is a snorkelling boat with a crew hotspot. If you must dive from the boat, need a lift between decks or need a signal that holds between the islands, another trip will serve you better, and we say so at once.
Email, for what you want in writing
Our address is [email protected]. Email suits the things you want to keep or pass on: a list of names for a group, a question about the booking terms, a note you want to forward to someone who is not in the chat. It also works if WhatsApp is not available where you live.
The box below shows who is behind the address: PT Komodo Explorer Indonesia, registered in Labuan Bajo under NIB 1805260128363, with the office address and the hours we answer in. If you want to check who you are paying, this is where to look, and the same details appear in the About page and the booking terms.
Email replies come in the same hours as WhatsApp. If you start on one channel and want to move to the other, say so and tell us the dates again in one line, so nothing gets lost between the two.
Who you are booking with
- Legal entity
- PT Komodo Explorer Indonesia
- Business ID (NIB)
- 1805260128363
- Address
- Jl. Trans Flores 35, Desa Gorontalo, Labuan Bajo, NTT 86763
- +6285190096797 · +6287727777677
- [email protected]
- Reply hours
- Daily 08:00–20:00 (WITA)
Vessel sailed by its own crew; bookings and payments handled by PT Komodo Explorer Indonesia.
After you send it
We answer with cabins and fares, and the next move is yours. Nothing is charged for asking.
When you choose a cabin, or the whole boat, the booking starts with a written confirmation from us and a 50 percent deposit. The balance falls due 30 days before departure. You can pay by a credit card payment link, Wise, Revolut, PayPal, QRIS, Alipay, WeChat Pay through a payment partner, or bank transfer in rupiah; PayPal adds a fee of 7.2 percent. Prices include 11 percent VAT.
The evening before you sail, your guide on the open trip confirms the pickup time, which falls between 10:30 and 11:55. On a private charter we agree the pickup hour with you when you book. In both cases you arrive the day before and sleep in Labuan Bajo, so a late flight cannot take the boat from you.
That is the whole journey: a message, an answer, a decision, a deposit, a car at your door.
FAQ
Should I write on WhatsApp or by email?
WhatsApp, if you can. It is quicker, and a cabin question takes two or three exchanges. Use email at [email protected] for lists of names, questions about the booking terms, or anything you want to keep. Both reach the reservations team at PT Komodo Explorer Indonesia, and both are answered in the same hours: Daily 08:00–20:00 (WITA).
How fast will you reply to my message?
We answer in the hours we are open: Daily 08:00–20:00 (WITA). A message sent inside those hours is read and answered by a person from the reservations team. One sent outside them waits for the start of our day. If your date is close, say so at the top of the message and we answer that question first.
I only know the month I want to travel. Is that enough?
Yes. Tell us the month and how many of you there are. The open trip leaves every Monday & Friday, so we send you the sailings in that month that still have cabins free, with the fare for each cabin. For a private charter, give us a week and we check the boat.
Can I ask about a diet or an allergy in my first message?
Please do. Tell us when you book and we confirm with the galley in writing before you pay. Send the details once, in your own words, for each person, and we send back what the galley says. Nothing is decided for you, and nothing is taken from you until you have read the answer.
Does it cost anything to ask which cabins are free?
No. Asking costs nothing, and nothing is charged until you have chosen a cabin or the whole boat and paid the 50 percent deposit. Our reply gives you the free cabins and their fares.
Check availability — Princess Lala
Princess Lala is sailed by her own crew; bookings and payments are handled by PT Komodo Explorer Indonesia.